1. Where can I buy Tecanno design line air vents?
Here is a list of our distributors.
2. Do I get Tecanno design line air vents in other colours?
Yes. Most of our air valves are available in other colours.
Our air vents have an electrostatic powder coating in the colour RAL 9016-20 (Traffic white). Powder coating in all valid RAL Classic colours from the 840-HR and RAL 841-GL primary standards as well as special coatings are optional for an extra charge. Please feel free to contact us.
One exception is our Frame design series. The air vents Frame glass and stainless steel are only available in the colour offered here.
3. Which material is used for making Tecanno design line air vents?
Tecanno air vents are made of powder coated sheet steel (coating thickness, approx. 60 μm). Some are refined with a panel made of glass or brushed stainless steel.
Volume flow regulator made of ABS plastic. Filter ring made of ABS plastic with dust filter. Filter class ISO Coarse >30% (DIN EN ISO 16890) (old G2).
4. Is it possible to combine volume flow regulator and filter?
You can combine volume flow regulator (Item no. 10100 or 10125) and filter (Item no. 30100 or 30125) or replace volume flow regulator by a filter insert (Item no. 20100 or 20125).
5. Where do I find technical information about acoustic data and pressure reductions?
More information about technical data on our product sides. Information about acoustic data and pressure reductions are available on our technical data sheets, available here.
6. Are there installation instructions for vents and accessories?
Yes. Installation instructions are available on the respective product sites and here: downloads.
7. What is the distance between the screw holes of the classic valves?
You can note the distance between the screw holes of our surface-mounted vents in our installation instructions here.
8. Is it possible to get a sample?
You can get a sample on approval for six weeks free of cost. If you like to keep the sample, we will invoice it. For questions, please contact us.
9. Are Tecanno products suitable for use outdoor?
No. Tecanno design line air vents are elements of controlled living space ventilation for use in all interior spaces.
10. How can I clean Tecanno design line air vents?
For best results, clean the air vents with a soft, lint-free cloth or feather duster. Powder coated sheet steel will not rust as long as the coating remains undamaged. It is essential to avoid scratching the vents.
Remove substantial soiling with a mild detergent solution or soap and water. Care for stainless steel parts with a stainless steel cleaning agent. Tecanno products must never come into contact with aggressive substances or liquids (acids, acetone, scouring agents, etc.) or with abrasive agents and cloths such as micro fibre, scouring pads and wire brushes.
Always test whether the cleaning agent is suitable on an area that cannot be seen when the product is installed.
11. Do I need an installation housing for the recessed vent One Plus?
No. Our recessed vent One Plus can be installed in ceilings and walls without an installation housing. Instructions for installation are available here: Recessed Vents, Vent One Plus 100/125.
12. Is it possible to send back Tecanno products?
Yes, you can send back Tecanno products.
Please contact your supplier regarding return conditions or contact us via: vertrieb@tecanno.de.
Please note:
- Our delivery note or invoice number
- Return quantity
- Reason of return
Custom-made products are excluded from the return.